Getting started as a manager : You're a manager
now what? ; Lead, follow, or get out of the way ; Recognizing and rewarding high performance ; Creating an engaged workforce
Mastering key management duties : Hiring: the million-dollar decision ; Goal setting made easy ; Developing employees through coaching and mentoring ; It's a team thing ; Managing virtual employees ; Monitoring performance and execution
Tools and techniques for managing : Delegating to get things done ; Communicating your message ; The fine art of performance evaluations ; Budgeting, accounting, and other financial stuff ; Harnessing the power of technology ; Embracing corporate social responsibility and ethics
Tough times for tough managers : Managing change and morale ; Employee discipline for improving performance ; Terminating employees when all else fails
The part of tens : Ten common management mistakes ; Ten tips for new managers ; Ten tips for maintaining your work-life balance.
